Building a great customer experience in hardware retail

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Home improvement and hardware retail has been one of the retail success stories of the pandemic. Deemed essential businesses in many countries, they were allowed to stay open when other retailers had to shut their doors.

With home being the centre of most people’s world for the last eighteen months, it’s not surprising that their thoughts turned to how to improve their living space. People had more time on their hands and weren’t spending money on holidays, entertainment, and restaurants. They were happy to splash that cash on DIY – from paint to plumbing, decking to doors and shelves to showers.

iVend helps retailers achieve omnichannel retailing excellence

Learn how we could help your home improvement or hardware retail store.